Privacy Policy

1. Introduction

1.1 jl96.com Casino operates the online gaming platform accessible at jl96com.net and related mobile applications. As a platform serving Filipino players, jl96.com is committed to protecting the personal data of all users in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

1.2 This Privacy Policy applies to all personal data collected by jl96.com through the jl96.com website, mobile applications, customer support channels, and any other touchpoint through which you interact with the jl96.com platform.

1.3 By registering an account on jl96.com or by continuing to use the jl96.com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1.4 This Privacy Policy should be read together with the jl96.com Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, jl96.com Casino is the personal information controller in respect of the personal data collected through the jl96.com platform.

2.2 jl96.com has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. You may contact the jl96.com DPO at the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

jl96.com collects the following categories of personal data from players and platform users:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — you must be 21 or older);
• Philippine mobile number and email address;
• Residential address in the Philippines (city, province, postal code);
• Government-issued ID number (e.g., PhilSys National ID, passport, driver's license, UMID) — collected during KYC verification.

3.2 Financial Data

• GCash mobile number or PayMaya account details used for deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank) where used for transactions;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Account balance information.

3.3 Gaming Activity Data

• Game session history, including games played, stakes, and outcomes;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status);
• Customer support interaction records.

3.4 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited on the jl96.com platform and time spent on each page;
• Login timestamps and session duration;
• Cookies and similar tracking technology data (see Section 8).

4. How We Collect Your Data

jl96.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion;
• Automated collection: Technical and usage data collected automatically when you access the jl96.com platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from anti-fraud service providers; payment data from GCash, PayMaya, and banking partners.

5. How We Use Your Personal Data

jl96.com uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your jl96.com player account;
• Identity and age verification: To verify that you are at least 21 years of age and to confirm your identity as required by Philippine gaming regulations;
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank;
• Gaming services: To provide access to the jl96.com game library, live dealer tables, sports betting, and other platform features;
• Responsible gaming: To monitor gaming activity and enforce responsible gaming tools including deposit limits, session limits, and self-exclusion;
• Customer support: To respond to your enquiries, complaints, and support requests;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the jl96.com platform;
• Legal and regulatory compliance: To comply with applicable Philippine laws, including reporting obligations to the Anti-Money Laundering Council (AMLC) and other regulatory bodies;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — subject to your marketing preferences and opt-out rights;
• Platform improvement: To analyse usage patterns and improve the jl96.com platform, game offerings, and user experience.

6. Legal Basis for Processing

6.1 jl96.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and jl96.com — including account management, transaction processing, and delivery of gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, anti-money laundering, and responsible gaming obligations;
• Legitimate interests: Processing necessary for jl96.com's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily in relation to marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Disclosure

7.1 jl96.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

7.1 Service Providers and Data Processors

• Payment processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank — for the processing of deposits and withdrawals;
• KYC and identity verification providers: Third-party providers that assist jl96.com in verifying player identity and age;
• Fraud prevention and risk management providers: Services that help jl96.com detect and prevent fraudulent activity;
• Cloud infrastructure and hosting providers: Providers that host the jl96.com platform and store data on jl96.com's behalf;
• Customer support platforms: Tools used to manage and respond to player support requests.

All third-party service providers engaged by jl96.com are contractually required to process personal data only on jl96.com's instructions and to maintain appropriate security measures.

7.2 Regulatory and Law Enforcement Authorities

jl96.com may disclose your personal data to Philippine government authorities, including the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required to do so by law, court order, or regulatory directive.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jl96.com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8. Cookies and Tracking Technologies

8.1 jl96.com uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your login session, and analyse platform usage. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the jl96.com platform, including maintaining your login session and security tokens. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations;
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the jl96.com platform, helping us improve the user experience;
• Marketing cookies: Used to deliver relevant promotional content within the jl96.com platform, based on your gaming activity and preferences.

8.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl96.com platform.

9. Data Security

9.1 jl96.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• AES-256 encryption for data at rest and TLS 1.3 encryption for data in transit;
• Bcrypt hashing for all stored passwords — plain-text passwords are never stored;
• Multi-factor authentication (MFA) options for player accounts;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• 24/7 monitoring of the jl96.com platform for suspicious activity and potential security incidents.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl96.com will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.

10. Data Retention

10.1 jl96.com retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity data: Retained for three (3) years from the date of each gaming session;
• Customer support records: Retained for two (2) years from the date of each interaction;
• Marketing consent records: Retained for the duration of your account and for one (1) year following account closure.

10.2 Upon expiry of the applicable retention period, jl96.com will securely delete or anonymise your personal data in accordance with its data disposal procedures.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl96.com:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data jl96.com holds about you;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jl96.com's legal retention obligations;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the jl96.com Data Protection Officer using the contact details in Section 15. jl96.com will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

12. Children's Privacy

12.1 The jl96.com platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jl96.com does not knowingly collect personal data from individuals under the age of 21.

12.2 If jl96.com becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the payment source after verification.

12.3 If you are a parent or guardian and believe that your child has registered an account on jl96.com, please contact our support team immediately using the contact details in Section 15.

13. International Data Transfers

13.1 jl96.com primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure providers — jl96.com ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under Philippine law.

13.2 jl96.com will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

14. Changes to This Privacy Policy

14.1 jl96.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.

14.2 When material changes are made to this Privacy Policy, jl96.com will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect.

14.3 Your continued use of the jl96.com platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Privacy Policy, you must cease using the platform and contact support to close your account.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl96.com handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — jl96.com Casino
Email: privacy@jl96com.net

For general support enquiries, you may also contact the jl96.com customer support team at support@jl96com.net. Our support team is available 24/7 in English and Filipino.

For more information about your rights under Philippine data protection law, you may also contact the National Privacy Commission (NPC) of the Philippines directly.

For related policies, please review our Terms & Conditions and Responsible Gaming page.